Legal services
Preparation of responses to claims, petitions, complaints and other references
The answer to the complaint signed by an authorized official or representative of the recipient's claim and sent to the applicant by registered or registered letter or handed him a receipt.
On the outcome of the claim, statements, complaints the applicant is notified in writing.
Contact with our specialists on the preparation of responses to claims, petitions, complaints and other references:
38 (044) 528 30 94
38 (044) 528 30 54
Request the consultation on the preparation of responses to claims, petitions, complaints and other references by filling the FORM
In response to the claim, declaration or appeal shall contain:
- the full name and postal details enterprises, organizations that give back, and the company or organization that sent a response, the date and number of the answer, the date and the number of claims to which the answer is given;
- if the claim, declaration or complaint is wholly or partly - be the amount, name, number and date of the payment document for the transfer of this amount, or time and a way to satisfy the claim, declaration or appeal, if it is non-monetary value;
- if the claim, declaration or appeal is rejected in whole or in part, - the motives of deviation with reference to relevant regulations and documents justifying the deviation;
- list attached to the response documents and other evidence.
Full article in Russian read here
